📧
Email Us Directly
connect@wvcommons.com
Best for most inquiries · 24h response
📞
Call or Text
(304) 460-4876
During regular business hours

💬 When to Reach Out

We're here for a variety of things! Contact us if you:

  • Need account help — Password resets, deletion requests, or account issues.
  • Have privacy concerns — Questions about your data or how we use it.
  • Want to report content — Something inappropriate or violating our Terms.
  • Own a local business — Interested in featured listings or partnerships.
  • Have feature ideas — We LOVE hearing what you'd like to see next!
  • Found a bug — Help us make the app better for everyone in Buckhannon.
  • Just want to say hi — Seriously, we love our community. 🏔️

🕐 Response Times

We aim to respond to all inquiries within 24 hours during business days. Urgent account or safety issues are prioritized.

Monday – Friday:
9:00 AM – 6:00 PM ET
Saturday:
10:00 AM – 2:00 PM ET
Sunday:
Closed (we'll respond Monday morning!)
🚨 Emergency Notice

For life-threatening emergencies, always dial 911 first. Discover Buckhannon™ is not an emergency dispatch service.

📬 Mailing Address

WV Commons, LLC (dba Discover Buckhannon™)

Buckhannon, West Virginia

For legal notices and formal correspondence, please email us first at connect@wvommons.com and we'll provide the appropriate mailing address.

🏔️ About Discover Buckhannon™

Discover Buckhannon™ is a hyperlocal community platform built for the residents, businesses, and visitors of Buckhannon, West Virginia. We're a division of WV Commons, LLC and part of the Discover WV Network™.

Our mission is simple: connect our community without invasive algorithms or third-party ad tracking. Local businesses can sponsor featured placements to help keep Discover Buckhannon™ running — supporting local business AND local connection at once.

Built with 💛 in Buckhannon, West Virginia.

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